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Privacy Policy

Last Updated: 24-02-25

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Just Nature Farming Pvt Ltd ("Company," "We," "Us," or "Our") operates the website and mobile application (collectively referred to as the "Platform"). We respect Your privacy and are committed to protecting it through compliance with this Privacy Policy. This document outlines how We collect, use, disclose, and safeguard Your information when You use Our Platform.

By accessing or using Our Platform, You agree to this Privacy Policy. If You do not agree, please refrain from using Our Platform.

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For questions or concerns regarding this Privacy Policy, contact Us at:

Just Nature Farming Pvt Ltd

Address: Plot 58, Sai Ram Nagar Colony, Nallagandla, Hyderabad, Telangana 500019

Email: ss@justnaturefarms.com

Mobile: 9000950306

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1) INFORMATION WE COLLECT

We collect various types of information to improve Our Services and provide a seamless experience to Users. Our data collection practices adhere to global privacy standards, including the Information Technology Act, 2000, and the General Data Protection Regulation (GDPR).

1.1 Information You Provide Directly

We collect information that You provide voluntarily when You register on Our Platform, complete a transaction, interact with Our customer support, or engage in any other activity requiring Your details. This includes:

  • Personal Information: Your name, email address, phone number, mailing address, date of birth, gender, and profile picture. This data is required for account authentication and communication.

  • Payment Information: We may collect Your credit/debit card details, UPI ID, or other payment method details to facilitate transactions. Payment processing is handled securely by third-party payment gateways, and We do not store sensitive financial details.

  • Identity Verification Data: If required by law or internal policies, We may collect government-issued IDs, KYC documents, and business registration details (for merchants). This ensures compliance with regulatory requirements and fraud prevention.

  • User Communications: Messages, feedback, and inquiries submitted via Our Platform or email are stored to improve customer support and enhance Our Services.

1.2 Information We Collect Automatically

We automatically collect certain types of data when You interact with Our Platform. This includes:

  • Device Information: We gather details such as IP address, browser type, device model, operating system, and language preferences to optimize Platform functionality.

  • Usage Data: We track Your Platform interactions, including the pages You visit, links You click, and time spent on different sections, to improve user experience.

  • Location Data: With Your consent, We collect real-time GPS location data for location-based services such as order tracking and recommendations.

  • Cookies and Tracking Technologies: We use cookies, tracking pixels, and analytics tools to monitor Platform activity and enhance security, personalization, and marketing efforts.

We uphold strict data protection measures, ensuring all collected information is securely stored and used solely for legitimate business purposes.

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2) HOW WE USE YOUR INFORMATION

Your information is processed for multiple purposes, ensuring seamless service delivery and compliance with applicable laws. The key uses of Your data include:

  • Service Provisioning: Facilitating account creation, order processing, transaction management, and delivery tracking.

  • Personalization: Customizing recommendations, search results, and promotional offers based on user preferences and history.

  • Marketing & Communications: Sending newsletters, promotional messages, and service updates (Users can opt out at any time).

  • Security & Fraud Prevention: Identifying and preventing unauthorized access, fraudulent transactions, and security threats through advanced monitoring.

  • Legal Compliance: Ensuring adherence to local and international data protection regulations. We store, manage, and disclose Your data strictly in accordance with regulatory requirements.

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3) SHARING OF INFORMATION

We do not sell or rent Your personal data. However, We may share Your information with:

  • Service Providers: This includes payment processors, logistics providers, analytics companies, and customer support partners, all of whom are bound by confidentiality agreements.

  • Regulatory Authorities: If legally required, We may disclose Your data to law enforcement agencies, government bodies, or judicial entities.

  • Business Transfers: In the event of a merger, acquisition, or asset sale, Your data may be transferred to the new entity, subject to the same privacy protections.

  • Advertising and Analytics Partners: Aggregated and anonymized data may be shared with third parties to optimize advertising campaigns and improve Our Services.

All third-party partnerships are governed by strict contractual obligations to ensure Your data remains protected.

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4) COOKIES AND TRACKING TECHNOLOGIES

We use cookies to:

  • Authenticate Users and maintain session security.

  • Enhance Platform navigation and optimize functionality.

  • Prevent fraudulent activities and unauthorized access.

  • Analyze Platform performance and track user behavior for improvements.

  • Deliver personalized content and advertising tailored to Your interests.

Users can modify cookie settings through their browser, but disabling cookies may impact certain Platform features.

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5) DATA SECURITY

We implement strict security measures to safeguard Your data, including:

  • Encryption: Sensitive information is encrypted during transmission and storage to prevent unauthorized access.

  • Access Controls: User data is accessible only to authorized personnel with strict authentication protocols.

  • Regular Security Audits: We conduct periodic security reviews and vulnerability assessments to maintain robust data protection.

Despite Our best efforts, no system is 100% secure. Users should also take steps to protect their accounts, such as using strong passwords and enabling multi-factor authentication.

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6) DATA RETENTION

We retain personal data only as long as necessary to fulfill legal, business, and regulatory obligations. Once data is no longer required, it is securely deleted or anonymized.

Retention periods vary based on factors such as transaction history, legal requirements, and ongoing service commitments.

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7) YOUR RIGHTS & CHOICES

Depending on Your location, You may have the right to:

  • Access & Update Your Data: Request access to stored personal information and correct inaccuracies.

  • Request Data Deletion: Ask for the removal of personal data, subject to legal and contractual obligations.

  • Opt-Out of Marketing Communications: Manage Your preferences for receiving promotional emails and notifications.

  • Withdraw Consent: Revoke previously granted permissions for data processing.

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To exercise Your rights, contact Us at ss@justnaturefarms.com.

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8) THIRD-PARTY LINKS

Our Platform may contain links to external websites. We are not responsible for their privacy practices, and We encourage Users to review third-party policies before sharing information.

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9) CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. Significant updates will be communicated via email or Platform notifications. Continued use of Our Platform after policy changes implies acceptance.

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10) CONTACT US

For any queries or privacy-related concerns, contact Our Data Protection Officer:

Just Nature Farming Pvt Ltd

Email: ss@justnaturefarms.com

Mobile: 9000950306

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